We genuinely care about our work, team, and customers.
Beginnings.
Our Founder and CEO, Victor Reynolds, has been a dynamic force in the home health industry since 2009. Starting his journey as a patient satisfaction advocate, Victor’s dedication and insight have grown alongside the industry’s expansion.
In 2011, Victor recognized a critical yet often overlooked element in home health operations: Quality Assurance. He discovered that thorough visit note documentation not only streamlines process flow and enhances cash flow, but is also essential for an agency’s survival. Many agencies were losing thousands of dollars due to documentation issues that hindered final claim submissions and lacked support for necessity.
Driven to address these challenges, Victor collaborated with industry experts to create a solution tailored to the needs of home health agencies. On April 1, 2015, he founded QAnnovate, bringing together a team of seasoned professionals and highly qualified clinicians who share his commitment to excellence, customer service, and quality. Collectively, our Team prides itself of more than 15 years experience focused on home health quality assurance.
Today, our unwavering dedication to providing top-tier services and our genuine desire to make a difference permeate every level of our organization, from leadership to support teams. At QAnnovate, we are proud to uphold the values that have guided us from the beginning, ensuring the highest standards of care for our clients and their patients.
Victor Reynolds, Founder & CEO
Mission.
To make an impact in our customers’ goals.
We want to help improve their quality assurance program by being the most effective outsourced quality assurance provider. We will do this by injecting our culture of productivity, innovative business processes, best practices, and our commitment to a thorough clinical review of every single document we process.
We will lead home health agencies to continuous compliance and advocate the value of home health agencies.
Our core value will revolve around enriching and empowering both our customers and our workforce to bring out the best and instill accountability and integrity.
Vision.
Agencies are boosting their quality assurance resources to avoid recoups by utilizing specialized outside help. Imagine being able to submit your final claim soon after the patient has been discharged.
As ADRs have become more common, agencies are improving their documentation compliance because they have additional sets of eyes. Think how confident you will feel when you receive an ADR and you are all ready to send the chart.
Case managers can actually dedicate more time to patient care management rather than fighting the constant run-around of documentation completion. Picture an increase in your patient improvement outcomes and lower hospitalization and ER visit rates.
We continue to innovate traditional QA practices and make it more proactive than reactive, real-time and patient-centered. We quantify productivity by documents reviewed, not by the hours worked. We measure our quality through your success in clinical documentation surveys.
Commitment.
We take pride in our human resource's work-life balance. Our team enjoys benefits they find unique at QAnnovate and that is because we want them to be happy and have a positive outlook. We have a Quality Check program that promotes individual improvement and rewards employees for their productivity and quality of review.
Our QA Specialists are nurses with a Bachelor of Science degree. We ensure their continuous education on the ever-changing home health industry rules, standards, and guidelines. We keep them engaged and involved to retain and develop their clinical knowledge.
We have also innovated traditional employee management and made it more empowering, creative, productive, and truly customer- and quality-centered. We believe that "leadership determines the direction of our company, organization determines the potential of our company, but personnel determines the success of our company" (John Maxwell).
Value.
That speaks our culture.
Hard work, reliability, and communication elevate our value.
Better care coordination among your staff that will ultimately promote good outcomes and avoid patient hospitalization.
Share QA best practices and survey experiences from agencies across the industry.
Grow the outsourced home health QA industry to improve the overall value of home health.
Offer an alternative, safe, and inclusive working opportunity to nurses and physical therapists.
Correct visit note inconsistencies and help you discover documentation mistakes.
Make 100% of your visit notes survey-ready and ADR-ready.
Enable your agency to become more profitable through our service without adding infrastructure and payroll expenses.
Realize your ROI on your field staff with our help in training them to document better.